Privacy Policy

You means you the person using and/or accessing the website. 

Us or we means Katrinas Skin Works. 

This policy will help you to understand what personal information we collect, how we use it, and the choices you have regarding your personal information. We believe that your trust in our services is very important, and we take your privacy very seriously.

All personal information that we collect is protected by the Privacy Act 1988 (Commonwealth). Information about the Act can be found at the Australian Government website of the Office of the Australian Information Commissioner at Katrinas Skin Works observes the Australian Privacy Principles (APPs) contained in the Act.

We, the provider of the Katrinas Skin Works products and services, collect information in two ways:

When you give it to us or when you give us permission to obtain it.

When you purchase one of our services or products, you voluntarily give us certain personal information.

This can include your name, email address, contact phone number, residential address, credit or debit card information and any other information you provide us. Please note as per our Booking Policy a valid credit/debit card is required as security against the appointment.

Katrinas Skin Works uses a client management system called Zenoti. Zenoti Payments Solution is PCI (Payment Card Industry) compliant. We also use Stripe as a payment processing partner who are PCI compliant also. Furthermore Stripe confirms that they themselves are PCI compliance by AoC (Attestation of Compliance).

How We Use the Personal Information We Collect.

We use the personal information you provide to:

  • To make a booking/appointment
  • Confirm appointment details and issue appointment confirmations
  • Gather feedback
  • Check in with you regarding a previous treatment
  • Alert you to changes to our products
  • Tell you about new services and products
  • Process payments if required (using credit/debit cards held on file to process ‘No Show’ and ‘Cancellation’ fees under our Booking Policy, or, if requested by the client to use to pay for a service/treatment/product).

If you do not wish to be contacted by us for this purpose, you may use our unsubscribe service attached to any of the correspondence distributed. 

Information Sharing

We do not sell the personally identifiable information you provide for financial gain nor do we share such information with third parties for the purpose of sending you advertisements for products or services which are not affiliated with us, or with our affiliates or business partners. We may, however, share personally identifiable information that you provide to us for legitimate business purposes, including without limitation, the following:

Transferring such information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);

Making such information available to third parties who are providing services to us, our subsidiaries or affiliates (for example, providing such information to third parties performing computer-related services for us or our affiliates (but never your password);

We form a belief in good faith that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our website or violation of the website’s terms of use; or

Disclosing such information is allowed by law or our legal counsel forms a belief in good faith that such disclosure is required by federal or State law, subpoena, or court order.


We apply industry-standard practices to protect your personally identifiable information from loss, misuse, alteration and destruction. Such measures include firewalls and Secure Sockets Layers (SSL) to encrypt and protect certain sensitive transmissions of information. However, no security system is fail-safe, and we do not guarantee the information you provide will never be obtained by unauthorised persons. In some areas of our website, we may require a user ID and password for you to access certain information. We will not disclose such password to third parties; however, you are responsible for maintaining the privacy and security of your password.


We may change our privacy policy from time to time. We reserve the right to change this Privacy Policy at any time. We will notify any changes by posting an updated version of the policy on the Katrinas Skin Works website. This privacy policy is not intended to and does not create or imply any contractual or legal rights in or on behalf of any party other than those expressly created in this policy.